The benefit of truly accountable leaders is that they are able to create effective structures where their staff know what is expected of them, and can improve the business for customers.

Jane Storm

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The less an organization has to do to produce results, the better it does its job.

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The public wants work which flatters its illusions.

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Complexity is your enemy. Any fool can make something complicated. It is hard to keep things simple.

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There is nothing quite so useless as doing with great efficiency something that should not be done at all.

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Creativity is people who care enough to keep thinking about something until they find the simplest way to do it.

Honesty and integrity are by far the most important assets of an entrepreneur.

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