The golden rule for every businessman is this: Put yourself in your customer's place.

Orison Swett Marden

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The way your employees feel is the way your customers will feel. And if your employees don't feel valued, neither will your customers.

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Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.

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Leaders come in two flavors, expanders and containers. The best leadership teams have a mix of both.

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I don't care that they stole my idea. I care that they don't have any of their own.

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